I subscribed to Simpler Trading for a…
I subscribed to Simpler Trading for a very specific service. Upon getting access to the service optimizing it wasn’t clear. I reached out through support and email and found out the specific reason I joined would need additional subscriptions to optimize. Since I was not made aware of this at the time I subscribed I asked for a refund. I subscribed on a Wednesday and requested a refund the following Tuesday. So 5 business days. Three of those days were spent waiting on a response to my email to learn how to optimize what I subscribed for. I was told it was beyond the allowed days for a refund. I explained I was waiting 3 days for an email response, they didn’t care. Don’t make the same mistake I did thinking you’ll get everything you need to trade successfully.