Do Not Buy From This Company
Purchased a light fixture from BeautifulHalo. They advertised it as having two models: a 110- and 220-volt model. However, the actual light is neither. It's a 12v, low-voltage light, that requires a driver to work. Does it come with a driver? No, it does not. I opened a ticket to get this resolved, but simply got the runaround. It was as if a new person read each response as if it was new. I was asked multiple times to send the same picture. I was told to put in 110v light bulbs (this is a low-voltage light that doesn't have replaceable bulbs). It was clear after dozens of messages that support doesn't exist to resolve the issue, but rather keep you engaged while refusing to refund your purchase. At no point was my issue acknowledged, fix, or was my money refunded.