Dishonest company, false advertising
Ordered a mop 10 days ago. Still don't have it; nor do I have tracking information. In fact, they can't even say where it's coming from. Their website puts on a show about "U.S.A." but considering the prolonged lead times, it's fairly obvious they are a drop-shipper of cheaply made stuff from China. Also, what others have complained about here is true - they add a $7.95 charge on your credit card for insurance I *even if you decline*. I had to call my credit card company and send a couple emails to the seller - more of my time wasted because they grift off their own customers. I will probably never receive the mop, and if I do, I'm betting it's garbage. I wish I had sought these reviews*before* ordering.