TitleBEWARE: "UK" site ships from Spain, lies about tracking, and ignores customs paperwork.
Do not be fooled by their .co.uk website or UK phone numbers. This company (trading as Gym Company / Titanium Strength) ships heavy freight from Spain, and they are completely incompetent with logistics. My experience: I ordered equipment expecting a standard delivery. Instead, my shipment has been stuck on a warehouse floor in Barcelona for over 10 days. They lie about status: Customer service (Siham) repeatedly emailed me stating my order was "correctly in transit." The Truth: I had to contact the courier (Dachser) myself to find out the truth. The courier confirmed the goods had never moved because Gym Company failed to provide the mandatory export/customs paperwork. The "Fix" was a lie: When I pointed this out, they claimed it was resolved. Hours later, the courier confirmed the paperwork was still rejected (CRA document error), yet Customer Service insisted everything was fine. I have spent a week chasing their courier because they refuse to do their job. They will take your money instantly, but if there is a problem, you are on your own. Bottom line: If you want your equipment to actually arrive, buy from a real UK supplier. If you want to spend your week translating Spanish tracking updates and being gaslighted by support, buy here.