Broken tablet after 4mths no resolution or refund
BUYER BEWARE! If you plan to buy an expensive electronic from this site just beaware if it breaksdown then consider it broken for good and a crap experience trying to get it fixed. The tablet worked for 4mths and has now been broken for 8mths... Purchased a tablet for around $250 and after 4months use the screen backlight stop working. They said they would send a replacement screen instead and if I got it installed they would refund part of the cost. This was because sending it back and forth would be costly for me and it is just a easy screen replacement they said. The installer i found said it doesnt look like its a screen issue but most likely a motherboard issue but installed it anyways as thats what Hekka said to do. They forgot to send the right cable so had to wait a few more weeks. After that the screen still didnt work and after a bit of back and forth they then said it needs a software update for the screen to work. Did software update and still broken and they ghosting me now after 3 repeated emails for an update. $250 down the drain after 4months use and waiting 8months to get resolved. They still have refunded any of the repair money so more than $250!