I ordered some jewellery on 12th May
I ordered some jewellery on 12th May. By 22 June, Royal Mail has informed me the item is lost and I should seek a refund from JCO. I’ve been emailing them repeatedly since 22nd June with no response. They’re happy to take your money and don’t care if you receive your product. Also - items shipped from Singapore, which would be fine if they made that clear before you purchase. I wouldn’t have bought if I had known the environmental impact.