Slow, fees not transparent, do not expect to get anything right away
Eventhoug the customer service was really fast in their responses, professional and polite, by no means I cant recommend the service unless it receives a complete refresh in a way they operate. Buying first a general fee from 15-40usd, then having problems verifying the payment which was supposed to take 24 hrs but ny little pressure was cut down to 5 hours. Then you had to buy a number separately and for my desired country Estonia (I live in Finland) it would in fact have been much faster and cheaper to get a ferry their and back from Helsinki for prepaid card. Also I became a aware that they offered only separate cards for sms and separate card for voice and on top of that you should buy credits to cover the messages and calls. So a lot of hidden costs plus the activation for the number would have taken 24-72hrs. Most people who require this kind of service are usually in immediate need for business reasons etc and there are a lot of things that you come accross only after you have paid the initial fee. Despite the good customer service unfortunately I cant recommend the service as such by any means. So I decided to use the unconditional refund process (still going on and expected to take 24-72hrs due to weekend so lets see how fast they will manage the refund) As far as I understood the company is Singapore based and I would assume this kind of company with asian workforce would work around the clock but every time they seemed to blame the delays caused by the operators. Then again they are the one who provide the service which in this kind of business should be automated, pricing transparent and I became aware that they have to do a lot of manual work. So still waiting for the refund but overall experience was unfortunately more than negative. Not recommended.