REturns and communication are shabby
The clothing is OK, lots of choices. The return process is a nightmare. When submitted, it takes more than 24 hours for them to "review" your return, before they will send approval and label. The process is awkward - you have to put bar code/label outside and inside. I returned two items, from two different orders, in the same envelope for efficiency -- and they refuse to give me full credit for one of them because the bar code was not on the outside of the envelope, despite it being attached to the item inside. Clearly not a customer-focused company.