Horrible experience
UPDATE: they returned my stock and send it out to my other agent and refunded my money. Although it hurt my business big time they did there sincere best to solve the issue and we're very cooperative. Horrible experience I started working with NSS fulfillment company two months ago, and I'm grateful that I didn't entrust all our operations to them. Despite their promising claims, I've had a disappointing experience with their services. A major issue is their lack of pricing transparency, and their fulfillment process has proven to be quite problematic. Numerous orders were returned after weeks of processing, attributed to "my failure" to use the correct shipping channel. The frustrating part is that I had no such issues when working with other fulfillment agents for the same product. The company has now offered me the option to switch shipping channels after the hassle of reshelving and refunding the orders, which is a time-consuming process + the shipping channel they recommend is almost twice as expensive and comes without refund option! Crazy Based on my experience, I would caution others against working with this fulfillment company if you aim to establish something sustainable. It's advisable not to hold a significant amount of stock with them due to the uncertainties and inconsistencies in their services.