My package vanished after 3 weeks of waiting for shipping
I got no updates on my order for 3+ weeks. I wrote to support and asked where my package was. They let me know that it was delivered a week ago, which is impossible since we have a front desk in my building, and they have to sign for everything, record deliveries, and take a picture of them, so it's taken very seriously, so I'm certain my package hasn't arrived, however, Cossky says it has. I'm trying to get a refund or a replacement, but so far, I've had a bad experience and a lack of communication on their part. I'm waiting to hear back from them with a solution, I'll update this as we go.