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Jeremy Yoke

United States

1 Reviews
4 Reads
0 Useful

1 review

mammotion.com

The mower is performing it’s tasks…

The mower is performing it’s tasks effectively which is important. App still needs some refinement, polishing, and practical use features. Unit and app enhancements continue to be released which has improved usability and I look forward to additional usability. Kudos. Unfortunately good documentation, faq, and communication is lacking. Many user issues could be avoided if this was in place. The unit seems plagued with minor bugs, often corrected by a full reboot. I know releasing such a product is not simple. I provide some margin of error and so far the response on improving the product has been good. High marks for striving to improve on a technically working product. Negative mark for documentation and communication. I have not needed support yet so no comment. Lack of ability to purchase spare parts is concerning.

2023-08-01