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Maribel Moreno

United States

1 Reviews
6 Reads
0 Useful

1 review

Alder

If I could give 0 stars

If I could give 0 stars, I would. They representative came to my home on 7/25. I thought he was with vivint, at the end I realized he was with a different company. They didn't install cameras, which vivint did on the day they spoke to me. I called today to cancel and they are going to charge me $1000 even though I don't have all of the equipment. I can't afford to pay that. They said the cameras got stolen so they would be back on Friday 7/28. The customer service is awful. I called on 8/8 was on the phone for an hour but they told me there wasn't a manager available so I would have to call back 8/9. Called on 8/9 and was on the phone for an hour. You only have 3 days to cancel or they will charge you a fee. This is crazy. Do not use this company!

2023-08-09