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Jeffalina Thumbelina

United Kingdom

1 Reviews
3 Reads
3 Useful

1 review

Softsfeel

I should have googled this company…

I should have googled this company BEFORE ordering but brain wasn't braining... Hundreds of terrible reviews and many entries on "scam beware" sites... Their website says you can cancel before the shoes are made and shipped but absolutely no instruction how to cancel (no contact details other than the email address) so I emailed them 13 mins after placing my order They replied six hours later to say they had already shipped them and that they would "try intercept the courier" I pointed out that I had cancelled in under 15 mins and that I found it unlikely they had managed to ship the shoes in that time They have now come back to me offering me a 10% discount to keep the order, demanding to know why I want to cancel when "so many people love the shoes" and have provided a tracking number with FedEx which is clearly fake. I am now expecting a fight with PayPal to get the money back as the company have gone above and beyond to make it look like they have legitimately posted them to me I will update if I am wrong but I highly suspect I have been conned like everyone else

2023-08-11Helpful 3