Very very very disappointed
It would help if they would answer their phone. When there is a problem with an order, especially with products costing as much as they do customers deserve a better service.Just taken delivery of my order of Rufolia and Nicumin. The seal on the Rufolia box is broken and the Nicumin tube is dented as though someone has squeezed some product out. There was no seal on the box or under the screw top on the tube. Both may well have been returns that were sent out in error but.....And to top it all they were just bunged in jiffy bag with no protection so were not in the best of condition externally after their journey with Evri. UPDATE Thanks to Kabir another Nicumin was sent but I'm still not happy about the broken seal on the Rufolia box which was not replaced for some reason. Being personal products at premium prices they really need to up their game on hygiene grounds alone. I have upgraded a star but as I have one rather expensive item that I do not feel confident about using due to the broken seal I cannot award more. A shame as Kabir was really nice but hygiene is hygiene and non sealed products aren't on