Unprofessional Singapore based online store
Unprofessional online store with very bad customer service. Had to wait a few days for a reply via whatsapp. There is only one email and one contact number which will greet you with automated bot reply. The store does not inform customer if the stock is replenishing or give them the option to cancel a purchase for the item which has no indication of stock status in their store. I would not recommend anyone to buy from this store as it is probably a one man horse running this company. You're better off shopping from a reputable store with better services. Update: Received an incomplete order after 13 Business days. Still no news of the missing order or any updates pertaining to the item. Merchant is uncontactable or will always reply late with no apologies at all. Totally unprofessional merchant. Avoid at all cost. As a buyer from Singapore to support this Singaporean Online shop that built its trust from Carousell platform, this has been the most disappointing experience ever. Fellow local singaporean shoppers should look elsewhere to buy the product on offer. He probably do not carry any stock and just a pre-order which buyers can do themselves. Update #2: what a joke of a company! This original review was in August 2023, only now June 2024 they have someone to reply to this!! No surprise to see many similar complains in the whole of 2024! Looks like they need to add more fake 5 star reviews after this!