I used to like the platform but the…
I used to like the platform but the quality of service has gone down drastically. When I first started working with mademine a year ago, I was able to get direct assistance whenever I wanted to place an order for an item variation or an item available but yet listed. I was able to place the order through PayPal and get it fulfilled asap. Now for some reason, the customer service is never able to assist me. They have no clue of what item is available or not and they are not willing to help me find variations of make important changes to our orders when they dont match the settings set for products currently listed. I also saw that many items that we had listed are not longer available so the uncertainty of what is and what is not available makes it really hard to work with. The quality of the products also decreased. Before we were able to get high quality materials but now its only cheap and bad quality stuff which makes the platform extremely unreliable.