The luba mini misses cutting grass.
My luba mini is a great robot that keeps the grass cut down. A godsend for me, as I have mobility problem. HOWEVER, I am giving 3 stars because there is an issue with the software which won't allow the mower to cut the perimeter if I disable it in the settings. I want to be able to cut an area by using ONLY the zigzag mode. So, if I select 0 perimeter passes, the robot will leave a blank, uncut area the size of 4 perimeter passes, the zigzag WILL NOT extend to the perimeter. This is ridiculous! Unless I select 4 perimeter passes, the luba will leave sections of grass uncut. I have reported this to the customer service chat several times in the last 3 months, the reply is... we will pass the information on and it will sorted soon. I'll believe it when I see it. This issue can be seen on the software, when trying different settings, the area updates the cutting path, there it shows what section that it will not cut. To me it's not a hardware issue as the app shows exactly where it will cut. I will give the review 5 stars when it gets resolved. 16/09/2025 I have replied to your information request. No, the issue has NOT been resolved yet. You can read all my past chats with your customer service by using the same email address provided here. Looking forward to your reply. 24/03/2026 Another update... Still not resolved. I have been fobbed off yet again, so now my rate has dropped from 3 stars to 1 star. What is the point of having an option to not have perimeter passes when the only mode to have the grass fully cut without missing is to set 4 perimeter passes? That's stupid! Just write a simple code that when reducing perimeter passes, the "Zig Zag" will extend to the nearest amount of perimeter passes and if 0 perimeter passes is selected then extend it as close as possible to the edges. Simple. The last firmware updat was last September 2025, that did not address the issue. I like the hardware as it has been consistent and efficient but it's also true about the issue, as already mentioned. Again, the person on the chat said that my ticket has been escalated to high, but we have been the before. Currently I cannot recommend buying from this company.