Bad shipping and customers service
I purchased a board on July22 and opted in for the air shipping as nothing else was available and was told a time frame from 20-40 days. Understandable as it's coming from over seas. The next day there's a option for land shipping so I asked about that and if I was able to get it since it was just the next day. Mind you when I put the same board in my cart and do the land shipping was 0$ for the land shipping. I was told by wowgo it would be 80$ for the land shipping. I said no thank you I'll wait. I was suspicious since doing it that way showed free but ok. So a few days go buy and there's just a shipping lab created and no update. (I've never had anything like this shipped so I didn't know) I ask about that and was told once it's in the states it will update. Fast forward to two days ago. I inquired about what was got on with shipping and was flat out told they never ship it because I didn't respond to emails about the upgradees in shipping. I never once received a email, only the messages back and forth on the website and clearly stated I was ok with the air shipping. How can a company just put right not ship a product because the custom didn't want to upgrade. I should have read the reviews about shipping issues before ordering. I filed a claim with PayPal and was able to be refunded.