Does not ship orders
I have ordered from the company a few times in the past with no issues. I placed a new order on April 12th and never received it. A couple weeks after placing the order, I had not heard anything about shipment so I reached out to customer service. They advised there were some problems with international shipping and advised me that my order would be shipped soon. They provided a date by which the order would ship. That day came and went with no shipment. This happened two more times. I was told that the product had been tendered to the USPS and was given a tracking number. The tracking number never updated and the package never arrived. I eventually just asked for a refund and was provided it. Unfortunately, I would not recommend ordering from this company to the lack of proper shipping procedure and lack of transparency to customers.
