Customer service is awful
Their phone specs do look good, but the customer service is awful. I had some questions about the phone V31GT and first I tried to contact them via messenger (the link is in their website)- no response. No matter which day or time I wrote (and I tried a lot), there was always an automated message returned: ".. we're not available right now .." with no follow-up. Then I wrote an email (the link is in their website) and I got a response, but it was so badly written that I could not understand the answers (terrible English skills on their side). I did a reply asking to clarify the answers and never got a response, even after 2nd reply as a reminder. And yes I was kind and patient, so why ignore such potential customer? In their specification they have errors, for example, they write things like "SONY® S5K4H8YX Sensor chip", when "S5K4H8YX" is developed my Samsung.. I was really up for getting the phone, but this bad customer service and superficiality in their website doesn't speak good for the company. I can imagine the nightmare, if I would need to return the phone, because of some defects. And maybe they make the phones in same carless way? I guess I will never know.