Don't let the delivery guys rush you!
I had a recliner delivered on 01/16. I was told by the store i would receive delivery confirmation 48 to 24 hrs in advance. That didn't happen. It was more like 12 hours. Then I got a call at 7am telling me they would be there in 15 minutes. Mind you there delivery times starts at 7:30am. Then they called me twice about 7:20 to tell me they were there. I was not home and explained that my wife and son were getting ready to have them come in. Then when delivering chair they rushed my wife and son to sign so they can get out of dodge. We'll low and behold the chair was dirty. So I called and complained. They are gonna replace it and gave me money back. But now I have a dirty chair that I covered. And have a chair taki g up space sitting I my living room till the 01/21. Which I have not received a delivery time for. So I used there chat option who couldn't find anything of my delivery. Then I chatted with a person who had told me the same thing. I sent them a copy of the invoice and low and behold they found it. Now mind you I was reading all the info off the invoice when they were asking me question to find my pick up and return. So they gave me a delivery window of 3 hrs Starting at 11am. So it is now 01/21 and the attempt to deliver me a chair. But the guys inspected the new chair before bringing it in. Guess what it was damaged. The seem was ripped. I thanked the guys for showing me outside. So I still have original chair sitting in my living room covered. And I was told my redelivery date is gonna be next Friday 01/30. I had to choose that day because I am home from work during the day to receive. I had taken 01/21 off. Which I don't get paid days off. They did credit me money again. But you know what it isn't worth the headache. So lets hope things go good next week when now a 3rd chair comes. I keep my fingers crossed.