Where are my shoes?? + customer service sucks
I ordered my shoes on the 20th of February; it has now almost been a month and I am yet to receive them. When reaching out to customer services I have just been left with conflicting responses. I have been told that the shoes are still in production but also that they need to reach out to the courier for answers, meaning that have been sent? What is going on???? I hate to be a Karen but I also don’t want to lose £135. I have sent multiple emails, I just hope now I can get a coherent and consistent response and sort this out.