I kinda love this brand but i'm changing my mind...
I loved the Globe Trimmer 1.0 cos it addressed my needs below the waist grooming and i love supporting local brands and products. However it died after almost 2 years. It's ok cos things don't last forever right? Bought the Bovem Globe Trimmer 2.0 website on a Tuesday last week(29th Aug) and and was looking forward to receiving the shipping out email after 2 business days as that's what they claimed on their site. So it's been 7 business days and there's no news or email. So I thought i'd check in with the customer support chat on their website. Just in case, thinking they might have missed my order. So in the chat, i shared my frustrations and my situation and they responded with: "Hi, thanks for reaching out. Our trimmers have been sold out through the store in September. We’ll be sending the order out tomorrow. Apologies for the inconvenience caused.". So i shared some suggestions about how they maybe should inform the customers via email or something that they are sold out and under backlog or indicate something like this on their site. But no news or reply to my messages. Oh wells, not a pleasant experience for me unfortunately in the aftersales and customer support front. Just thought you guys should know that too.