For businessesSearchWrite a reviewCategoriesAbout
简体中文English

charlotte tompkins

United States

1 Reviews
8 Reads
1 Useful

1 review

Purple Carrot

Subscriber beware!

First order arrived warm (warmer than room temp), & I had the box in my possession before the delivery vehicle even drove away. Everything that was "keep refrigerated" had to be thrown out, as well as all leafy greens and herbs (even the zucchini had started to get squishy). I assumed it's because they did not account for deliveries in the Texas heat, so skipped the next several deliveries. A few weeks ago, based on long term weather forecast, logged in & skipped through the end of Sept. Was notified Sept 6 that a charge was made to my credit card. Logged in to see that my Sept skips were no longer 'skipped'. Spoke via chat with a representative who stated their logs did not show my most recent skips (which was obvious to me), and that they could not skip this current charge because the deadline was yesterday (note: less than 24 hours ago & the order has NOT been shipped). Once this has moved from pending with my CC company, I will be disputing the charge. Update: I reached out after their comment below. Their solution was to provide a half credit for a box they never should have charged me for in the first place. NOT a solution.

2023-09-06Helpful 1