Horrible and dishonest…
Horrible and dishonest is how I would describe the whole experience. So I highly not recommend this service. Too bad 0 star is not an option as it would have been my choice. 1st I wasn't given a time frame of when the tow truck would be arriving. I waited and waited and had to step away to do some errands thinking it would be safe to do so. The tow truck showed up when i was away so the wife granted the driver access to the car which was fine. 2nd My issue is that I didn't sign the title thinking that the driver would have reached out to for approval. When I got home I called the rep and she tried calling the driver a few times and was not able to reach the driver. 3rd So the next day called the tow company and explained the situation and that I also forgot my garage door remote. She said it wasn't an issue and that they have a Power of attorney to sign the title which i did no agree to. she said she would be mailing both the garage door remote along with the title to sign back to me the next day. None of that ever happened which is very disappointing!!!