WARNING, great product...Worst customer service.
Great products, disgusting customer service. It claims easy return process. I ordered 3 leggings, tried one on, didnt fit so started return process. First they tried to make me keep them offering a discount, I rejected, they offered more. I rejected and returned. It took ages to give them correctly info but once I did they ignored me. When I queried they said I must have missed a junk email. I checked, I didnt. They said the goods were worn and damaged beyond resale and had been destroyed therefore no refund. Its taken a lot of emails and I wanted to go through Retail ADR process but am too stressed. They finally gave me 70% refund which is not fair and it's am bored of their replies. They are money grabbing and fraudulent, basically blaming customer. They have no customer care and it have never experienced this. You have to try clothes on, they were not damaged and I wish i had taken photos as i cannot prove, but neither can they as they destroyed them...handy!! Just awful and i hope reputationally they are damaged. Don't trust them, if returning g something take photos and get evidence as i hope someone takes them to an ombudsman. You would also think ethically they would give clothes to charity instead of destroying. Thousands struggling and im sure they wouldn't care if someone tried them on once.