A person named Hanna assisted me
A person named Hanna assisted me. The first thing I asked of her at the very beginning of our conversation was whether SaveOnEnergy was part of the Texas PUC and she assured me "yes" it was. My second question was whether SaveOnEnergy earned a commission for assisting me with signing up for an electric plan. After our conversation, I googled SaveOnEnergy and found that it is NOT part of the Texas PUC and that it DOES earn a commission. Therefore, I was lied to and cannot trust that the entity Hanna signed me up with, Octopus, is the best match for my needs or does it simply pay the highest commission.