Amazing customer service
I had an issue with my package because my local postal service completely messed up on the delivery attempt (they didn't even attempt actually), and immediately sent the package back to sender. Since my local postal service was totally unresponsive, I had to contact LolitaWardrobe's customer service to look for a resolution to my case. And I can totally assure that they were very responsive, kind, and payed attention to my case to make sure my order will get delivered right. I am totally grateful to Angela and to the team for handeling the issue with great care. I do think all the negative reviews are from bad understanding of their FAQ or guidelines. It is not a regular clothing shop as they act as a proxy for very specific brands to international customers. Items might seem a little bit expensive, but it is worth the price as the overall quality (material, details) is excellent! I haven't got any bad experience with them so far and I will definitely buy again. If you love lolita fashion, I can only recommend checking their website and see what might catch your interest!