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Suzanne Little

United States

1 Reviews
1 Reads
1 Useful

1 review

Homrain

Size issues and no response from company on return/exchange options

We ordered a dress for our daughter for homecoming. We measured and ordered according to their size chart online. She’s a fairly consistent size 6 but their size chart said 8 so we ordered an 8. We did receive the dress in the promised time but it is so tiny, we can’t even come close to zipping it up. I contacted the company multiple times according to Homeain’s return policies posted online but they have not responded. The dress is pretty and as pictured but I’d think twice before ordering as they really don’t give you a way to return it so now we have $126 dollar dress that we can’t return (they say they will only provide return address after emailing them but they don’t respond to emails). We are contacting our credit card company to dispute it. Their site also says they may cancel the order if you order multiple sizes to try on so ordering multiple sizes wasn’t an option either. If you do decide to order, sizes on their online chart don’t seem to be accurate and returns/exchanges seem fairly impossible so beware!

2023-09-23Helpful 1