Stay AWAY!!!!!
Stay AWAY!!!!!! I’m going to contact the BBB this company is awful spent 243 dallors on 2 Dresses for my daughters received the 1 of them fairly quickly but it is to large in the belly area it’s baggy in that area she cannot wear that to HOCO so I immediately right after we got it got on there site read there returns says to email them for instructions so I did also states you have 14 Days upon receiving your order to qualify for a return they also will respond in 24 Hours HaHaha that is a joke I’ve sent 9 emails to there support email and also have gotten on there store website and tried to message a Joyce and Tessa for instructions they don’t message back pretty sure they ignore you so they don’t have to refund your money IM PISSED OFF , what kind of company works this way they do and they are disgusting for doing this to people so now I have 124 dallor dress my daughter can’t wear and I want my money back fairly so . Still waiting for the second one to arrive three days ago it left Chicago and I live in Ohio hoping it shows up before freaking Friday and Saturday is there HOCO . This company needs to shutdown I told them in the emails and reminded them of there instructions in there return and exchange policy’s and they are failing to do so . I see reading all these complaints they do this to a lot of people. Just give us out money back . This really pisses me off when companies just work dirty like this do they not get that we won’t comeback to them and shop you just loose your clientele and have a bad word out there about your company.. gross !
