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Denise Plackert

Germany

1 Reviews
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1 review

Yoho Mobile

Got 15 days for US, was not working well all the time

I got this eSim for our 12 day US vacation. I bought the 15 day version. When we arrived in Atlanta I tried installing the esim, which didn't work, so I contacted the customer support. They tried and couldn't help either. So went a whole day without the esim before a new one was pushed onto my phone. After 7 days it stopped working. I, again,contacted the support and again had a day without a connection. So I paid for 15 days, which I wanted to use 12 days of only to be able to use 10 days. For someone who REALLY needs this all day cause we were at various locations where we needed to call either uber or lyft, this is not a good fit. If you don't need it to work every second, then you can buy it. Price is good, customer support is actually trying to help, but I will not get those 2 days back.

2023-09-28