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United States

1 Reviews
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1 review

Swimply

Horrible experience

Horrible experience - booked well in advance, cancelled before the cancellation window closed because we had bad weather (all of central Texas got hammered with flooding) and was told I could get a credit to book again later. Then when I went to book it won’t let me use the credit on the booking fee. I had an additional $50 credit they won’t let me use. Customer service is atrocious- the lady spent an hour not understanding the issue and then just stopped responding for 2 hours before responding to say they won’t do anything.

2025-07-25