Bad communication
I ordered an e-scooter over 11 days ago and I have not received any notification about my order (order no KEU00022612) yet (parcel status: awaiting shipment). You promise that the goods will be delivered within 4-7 days after placing the order. Since the e-scooter is a gift for a child, I expected that it will arrive as promised. I also wrote to you, but I have not received a response to the letter. I have tried to call, but no one answers the calls.