I ordered hair on 06/10/24 for my…
I ordered hair on 06/10/24 for my birthday. I've not heard anything and Shop can't find a tracking number.. I've emailed the company 3 times and had no answer.. Really poor customer service. Not sure what to do next... I'm now updating my review today 29/10/24.. All I can say is Wow!!!!!! Instead of trying to sort out their customer service and make their delivery better, they want to lie. In regards to my emails sent for tracking ect, they were sent on different days, so time difference and holidays are no excuses. Only since my review here on trustpilot did anyone respond, and then the hair was sorted out quickly. Since then, I have been bombarded with WhatsApp messages asking to remove my review!! Day after day they have harassed me to remove my review. WHAT COMPANY DOES THAT?????? If I was asked once to update my review, I would have, but I have been harassed to change it. If this type of effort was put into the delivery, tracking and truthfulness on their Web page, this company would be 5 stars... Be honest QVR and you will thrive!! The hair I have now used and it is good. However, I don't trust this company at all. I have never experienced a buying experience like this in my life.. I don't think I will buy from this company again. And to all who look on their Web page and live in the UK, IT DOES NOT SHIP IN 3-4 DAYS!!! It's a LIE!! Be very aware of this company.. If money is hard for you. Think twice, look for another company.... QVR, it's a shame as this could have been so good!!