It was pathetic service from Red Bus
It was pathetic service from Red Bus. I had booked the Jain Travels bus vis Red Bus from Mumbai to Karad on 09th March 2026. First of all there was no tracking at all and bus was delayed but nobody informed me. I tried checking with contact details I searched online but I was successful only after trying 2-3 different numbers. Later they informed it's late by 1 and half hour. But it was further delayed and there was no updates due to no tracking. I had cancel the bus and take another one. But funny part is Red Bus was asking for my feedback on journey which was never started. I requested refund and it's been almost 3 weeks but no refund yet but Red Bus sent me closure for my refund request via WhatsApp. Please do not book via Red Bus but if you do so then forget about tracking, refund etc.