Find another brand or buy samebike through a dealer you trust
some colleagues and I decided to choose a bike each from different brands. I came across samebike and decided on the xd26 model, it seemed to be a lot of bike for the money. maybe it was my carelessness, but was asked not to order a bike from them when I wrote we would make a review freely available of our different experiances. I was in contact with their customer service as there was a difference between using sambike.store and samebike.com so, be aware Find another brand or buy samebike through a dealer you trust