My awful experience... Complete waste of time...
My experience, as well as my friends.. This is NOT a 1 off experience... that's been confirmed it. They bait and switch you, and make excuses for the instructor they "supposedly" have, but appears doesn't exist or work with them. You're not even chatting with the actual instructor, as they lead you to believe. It's not a coincidence that the same thing happened to me, and a friend of mine, two separate instances weeks apart. You request a demo lesson, you think you're chatting with the instructor, which you are not. The person you're chatting with confirms the demo lesson. Then the day when the lesson starts or shortly before. Someone from Wiingy tells you, at the last minute, that the instructor has an emergency, or they can't get in contact with the instructor, or is already booked with another student, or some other falsehood, and they try to give you a different instructor. Although they've confirmed the demo lesson several times with you.. supposedly... Don't fall for it.... You'd also see the filter search on their website is completely broken, does not work and sends you to an error page. Their 3 hour before confirmation email for your demo is OFF an hour it's sent 4 hours before... They say instructors can't accept new students, but on the site, all their time slots are open to request a lesson for new students. But you're told via text they don't have open time slots? I even offered to pay for the first lesson, so it wouldn't be a freebie, of course they couldn't do that, if the instructor doesn't exist or work with Wiigy any longer... Requested that my profile be deleted, since you can't do it yourself.. They ignore your requests, regardless of how you ask through their app or from the website... I tried multiple times.. nothing, not even a response from their published email address... Buyer beware this company is not as it seems. All those nice looking instructors are only nice photos. To further confirm this is a bait and switch, I went and found the instructor they have on their site, and have had lessons with them. They also confirmed their not on Wiingy and we're trying to remove their profile from the Wiingy site as well. They laughed when I asked about it. Now months after all this garbage... they're sending me spam with no way to unsubscribe. They completely ignore you.. Everything this company does is unethical...
