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Randi

United States

1 Reviews
2 Reads
1 Useful

1 review

Lyte

Great in theory, less so in practice

The premise of Lyte is great. Pairing people who need to sell their tickets with people who are looking to buy. Verified tickets. Fair prices all around. Ticket exchange utopia! As a buyer, it's incredibly hard to get off the waitlist. You're better off scouring Stubhub for a decent price because at least you'll definitely get your tickets, whereas with Lyte you're just crossing your fingers and hoping something comes through, with no insight as to how likely that is to happen. The system could be improved if they said something like "There are X number of tickets available and Y number of people ahead of you," so you can make an informed decision about whether you want to take the chance. The seller side of Lyte reveals why tickets are so hard to come by. They only allow the original purchaser to sell on Lyte Exchange. They claim it's because they can't verify 3rd party resale tickets, but that's silly because with Stubhub at least, tickets are typically transferred directly into your Ticketmaster account, where they're verified. So though I have a verified ticket, I cannot contribute it to the Lyte Exchange. Now I have to hope someone wants to buy it elsewhere. And that's one less hopeful fan who will get tickets through Lyte. This is an especially silly policy in the age of covid where people are still getting sick and become unable to attend events without much notice. I appreciate venues that do what they can to prevent price gouging on tickets by people who buy tons of tickets just to turn a profit. But there is a huge difference between those people and single person trying to sell their sick friend's ticket. We shouldn't be punished simply because we weren't first in line to get tickets before they sold out on the first run.

2023-10-15Helpful 1