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Chelcie Loudermilk

United States

1 Reviews
4 Reads
0 Useful

1 review

Cat Person

5 days since I placed my order and nothing.. can't readily get in touch with them either. Very unhappy with customer service and quality of business overall. .

It's been 5 days since I placed my order. They said I'd receive notification once my order shipped and I've heard nothing. I sent a text to the number on their 'contact me' section inquiring about the order and got a msg back saying they don't work on weekends. Now I just want my money back but I can't msg or email them again bc it says that'll cause you to fall further back in the queue, which is concerning, for one, and just really poor business practice in my experience... it's like they have you and your money in a stronghold. I've been around plenty of small businesses and this is bad practice and unacceptable customer service. I've not even made it through the first order yet and already this doesn't seem like it's going to be the kind of company I want to give my business to.

2023-10-21