This company has the worst customer…
This company has the worst customer service and corporate personnel I have ever experienced. They are unprofessional, lack customer service skills, and will hang up on you when you ask to speak to the manager. Worst of all, the "manager" has the worst attitude of them all. I had an alarm go off by accident, and they took a while to call, so I inquired as to why it's been so delayed the last year, only to find out they've been calling the wrong number. When I told the manager this, he lied and said they reached me at the number that's been disconnected for years, and then said it was his word against mine. I will never recommend this place. I value my family's safety too much to count on the people I spoke with to have my family's best interests in mind. These people are simply there for a paycheck and don't truly care about their job, which is ensuring the safety of their customers!