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Kelly

United States

1 Reviews
4 Reads
0 Useful

1 review

CarVIO

They gave the most money for my car

CarVio gave me the best quote for my car that I was getting rid of. Took a lil longer for the guy to get back to me than I expected, but I was happy when he finally did the following day after i gave all my info bc he was actually EXTREMELY helpful n VERY nice n like I said, he gave me the best quote out of all the other places I had spoken to. I did however have an issue when it came to the day my car was supposed to be picked up. I know the site says that weather could potentially be an issue, so I called to make sure the car would be picked up that same day bc it was raining really hard that day, and I had to have it parked outside my job on the street w no plates but the tow truck guy assured me that it definitely would be (this was on a Friday). Then at the last minute, I was called and told that they weren't coming but would DEFINITELY be coming on Monday instead, which would mean that I would have to find a place to park my car w no plates over the weekend. My boss was nice enough to let me leave it parked ON HIS LAWN bc of this whole situation bc he understood "things happen". BUT THEN.....I called on Monday morning to make sure they would be coming to pick up the car (as promised) only to be told that they wouldn't be coming until Tuesday. So I naturally got very upset and asked to speak to whoever was in charge but was just passed around to a bunch of different ppl who kept telling me the same thing, "sorry for the inconvenience, but there's nothing we can do. Nobody can come until tomorrow". At that point I was so angry n upset, but I was at work, so what could I do? I basically just said "whatever, it's fine" n I was just willing to accept it and wait bc I kinda had no choice, but I actually ended up getting a call towards the end of the day from a VERY VERY NICE tow truck driver that works for the company that apparently had a cancellation for the day and he said he could come that same day, so it ended up working out. And I was truly grateful for him bc I'd like to think he probably could've gotten off early that night but instead decided to help me out. So to the gentleman Mike the tow truck driver, u saved the day. Thank u.😁

2023-11-02Verified