Wrong size, return to China, but supposedly shipped from and made in South Carolina
Wish I could give a zero or negative 5. Same as everyone else. Ordered one size, got something completely different and sized in another country's sizing scale. Shipping was prompt. Maybe 10 days. Emailed and got the 10% credit or 20% and directed to return to China. Insummers.com "About Us" info at the bottom of their site in the 4th paragraph says all products are made and shipped from South Carolina. Then why do you want me to pay more on shipping than the original cost as you even state, just to return them to FREAKING CHINA. Your site says hassle free returns. This is not hassle free. Your return and refund section says total satisfaction guarantee. Not. Thankfully my credit card company issued a permanent and 100% instant refund to my credit card. PayPal dispute wanted me to ship them back... to??? CHINA? BUT WHEN I CALLED, the agent was offering me a PayPal merchandise credit. No thank you. I just wanted the shoes I ordered on the size I chose. Stay away. They are not Skechers at all.