Beware
First, it took over a month to receive my order. The shoes that I ordered were loose in a ripped bag that looked like it got stuck in a conveyor belt during shipping. The white soles of the shoes had black rubber marks on them from sticking out through the holes in the bag. Secondly, I purchased the shoes as a gift for my wife and they were a size too small. They were a European size and not US. When I contacted customer service, they said I could return the shoes but shipping cost would be high and it could take several months. They suggested that I keep them; order and pay for another pair and they would refund the difference. Difference between what? I’m already out $38. I’ve contacted them regularly for the last 2 months and it’s always something new. They said they would send me a new pair for free if I have them the model number, color and size. I did that but they reneged on that offer and said they had technical issues and had to shut down their site. I’ve had enough of them. I’m hoping I can warn others to steer clear of Carllo.shop.