Terrific Product and Customer Service
TopsOnline knows how to do it. I ordered a new top for my convertible, and it arrived with the back window completely shattered. The sweet lady who leads the warranty department was incredibly helpful, and helped alleviate my stress. She quickly sent me a new top, and let me know the original was insured. The damage had nothing to do with TopsOnline, as it was clearly an issue with UPS. The box arrived damaged, and I had no way to sign for it or decline it. In the end, TopsOnline got reimbursed by UPS, and I received a perfect top.