Lacking customer support...
I still haven’t received my package or a refund, despite my local postal office (PostNord) admitting that they lost it. PostNord has instructed MonsGeek support to reach out to them so they can arrange compensation for both MonsGeek and me, but nothing has been done on MonsGeeks end. The communication has been stuck in a never-ending back-and-forth, with no progress made. I couldn't ask for worse customer support. After everything I've gone through, I sadly wouldn’t recommend supporting this company.