Due to a connection/system issue on…
Due to a connection/system issue on THEIR end. I did not receive my ticket in time to board the bus, so i ended up buying another ticket but lo and behold they said they cannot refund the money due to it being my mistake? HOw is it my mistake when the ticket wasnt even sent to me. I called the line but no one answer- i whatsapped but to no avail. So how is it my fault. You can clearly see a new ticket was bought so i did use your service, why cant a gesture of goodwill be applied here? Ohhh yes, is there any goodwill in this company? probably not based on all the reviews here.