Be careful purchase ticket from Redbus
be careful if you purchase ticket from redbus for my wife & son. I've experience purchase ferry tickets batam-singapore but when thry trying to change it to real ticket in the ferry counter they said that my ticket were not recognized in their system and I have to purchase new tickets for them as they have to travel that day. I tried to claim for refund to redbus since 1st Feb 2024 until now it's not resolved and they said still waiting from related team. Very disappointed and will never purchase ticket again from redbus