If I could rate 0 I would
If I could rate 0 I would. Placed my order Feb 7th. I immediately noticed after I received confirmation the address was some how jumbled and missing my apt #. Not sure how that happened so I reached out through chat and email. I recieved this responce: Hi, Pls note that we've modified the address as per your request. Pls wait for it. Thank you. Pls feel free to contact us if you have any issues with the order! With Love, Chicherjewelry Team I checked daily to see if my order address was corrected. No update still showing wrong address. I sent numerous emails back and even requested a refund twice. Still nothing. It's now almost been a month. Order still says processing. Money of course not returned. And address still showing incorrect on order. What a disaster. ***Update. After posting this review I finally got a responce saying my refund will be processed. It had been 5 days. Still no refund. Next steps is I will.report them to BBB and make a report for fraudulent buisness practices, as well as contact my credit card company to try and reverse charges. I just sent another email telling them they have 24 hrs to refund. Also as far as them stating below they didn't have copy of me asking for refund, only address change, I have all correspondence, and it will be provided to BBB. ****