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Matorif Ben

United Kingdom

1 Reviews
2 Reads
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1 review

lofree

I have ordered a keyboard two weeks…

I have ordered a keyboard two weeks ago. I did not have any news from Lofree as to where the keyboard was until a couple of days ago after I emailed them twice. Their answer was the link to a website and a reference. The said website indicate that after two weeks the keyboard hasn't left China (I live in UK). This level of logistics is middle age at best. And their customer service does not exist. Had I ordered on Amazon, I would have had any keyboard on the next day. Avoid this firm unless you live next door to their factory, maybe, maybe, you will be delivered in a decent delay otherwise avoid and use Amazon. Update : had an email from the customer service saying that my keyboard is expected to be delivered on the 23 rd of October. A MONTH !!!! a full MONTH to deliver a keyboard. They shamelessly blame the fact that there were holidays in China. I ordered my keyboard at least a week before said holidays. Total clown behaviour.

2024-10-10Helpful 2