World class service
I had a non functional front screen on my DJI osmo action 5 pro. I was in contact with Dji support who first didn’t understand my issue. After some explaining they told me to create a support case. I did that and they sent me a waybill which I used to send my defect action camera. I got a call 2-3 business days prior and they told me they were giving me a new action camera for free. The next day I received it and as said it was brand new. And I thought that was it. The day prior to receiving my replacement action camera they called me and asked me if it was all fine with receiving the replacement camera and asked me if I needed anything. Never in my life have I gotten this kind of service. This was over the top kind of service.